FIVE PROMISES · TARA BURKE · 7668 E 22ND ST #77, TUCSON AZ 85710

The non-negotiables you can hold us to.

These are not selling points. They are commitments. If any one of them slips, you fire us — no kill fee, no fight.

PROMISES

codified

KILL FEE

if any slips

CALLBACK SLA

<24H

every call, every time

PHOTOGRAPHER

Anthony Muse · always

SECTION 01 · THE RIGHT-FIT DOCTRINE

Why this clause exists in the first place.

“Listing agreements are easy to sign and easy to walk away from when the relationship is built right.”

Tyler Lopez · LPR doctrine, codified after 2,000+ transactions

Most listing agreements are written to make leaving expensive. Cancellation fees. Back-charge clauses. Forced 90-day windows. The structure assumes the agent is the only party with anything to lose. That model survives because it is profitable for bad agents and tolerable for everyone else.

Tyler's stance after 2,000+ transactions is the opposite. A listing agreement is a fit-test. If we are the right fit, we earn the listing every day and the seller never wants to leave. If we are not the right fit, the seller should be able to walk that day at no cost and find someone who is. Fear-based listing agreements are bad business.

That is what these five promises codify. They are the test. The test runs every day. If we miss any one of them materially, the right-fit clause activates and the listing exits clean: no kill fee, no fight, no friction. We earn the listing every day, not just at signing.

PROMISE 01 · VERIFIED FACTS BEFORE PRICING

Pima Assessor + Long Realty PV doc + permits, reconciled before any tier ships.

The Property Verification Protocol is not paperwork. It is the order in which we trust square-footage. Rank 1 wins. We verify before pricing. If a verification finding shifts the math, we surface it; we never silently move the price.

PROMISE 01

Verified facts before pricing

Pima Assessor + Long Realty Property Verification doc + permits reconciled before any tier ships.

EVIDENCE · PVP RANK HIERARCHY

Sqft trust hierarchy for 7668 #77 today.

Long Realty Property Verification doc

TO ORDER

Pima County Assessor

VERIFIED

Pima County Permits

TO ORDER

MLS prior listing 21903100

VERIFIED

Comp extrapolation

REFERENCE

Seller stated

REFERENCE

We never silently shift price after a verification finding. Discrepancies log to communication_log.md and surface in the next conversation.

PROMISE 02 · ONE PHOTOGRAPHER · ANTHONY MUSE

The same media partner Tyler uses on every listing.

Photo is the entire top of the funnel. The 24 hours after the MLS goes live is when the buyer pool decides whether your listing is worth a Saturday afternoon. We do not outsource that moment.

PROMISE 02

One photographer · Anthony Muse

Same media partner Tyler uses on every listing. Architectural quality at this price point is uncommon and creates real separation in MLS thumbnails.

EVIDENCE · WHY ONE PHOTOGRAPHER MATTERS

Anthony Muse · architectural quality at a sub-$159,900 price point.

01 · Consistency

One color grade. One light language. One angle vocabulary. The buyer scrolling Zillow recognizes a Lopez listing before they read the address.

02 · Quality control

No outsourced second-shooters. No drone subcontractors who deliver three weeks late. Anthony shoots, Anthony delivers, Anthony fixes anything that misses the mark.

03 · Negotiation strength

A photo set that looks like one art director ran the show signals investor-grade readiness. Buyer agents read that signal before their clients ever do.

Same media partner Tyler uses on every listing, including six- and seven-figure builds. The price band changes; the photographer does not.

PROMISE 03 · HONEST MATH

Every line item disclosed. Every page subtracts the same numbers.

Two-path pricing with full net-to-seller disclosure at both 6% default commission and 5% if Tyler or Jeff sell internally. Mortgage payoff verified against the lender statement, not estimated from memory. No fee surprises. No moving math.

PROMISE 03

Honest math

Three-path pricing with full net-to-seller disclosure. No fee surprises. Mortgage payoff verified against lender statement, not estimated.

EVIDENCE · CLEAN SALE NET WATERFALL

Every line item disclosed. Every page subtracts the same numbers.

Clean Sale list$159,900

Commission · 6% default−$9,594

Commission · 5% if Tyler/Jeff sell internally−$7,995

Closing costs · 1.5%−$2,399

Mortgage payoff · Desert Financial−$86,000

HOA transfer · Ridge 22−$200

Misc closing buffer−$500

Net to Tara · 6% default~$61,207

Net to Tara · 5% internal~$62,806

Every Net to you across every doc subtracts the same payoff figure or the system is in bug-state.

Full path math · two paths →

PROMISE 04 · RIGHT-FIT CLAUSE

The contract clause that makes the listing agreement worth signing.

We compete on value, not on signing pressure. If we miss any one of the promises above materially, the listing exits clean: same business day, no kill fee, no contestation. That is the right-fit clause. It is in the agreement.

CLAUSE · INCORPORATED BY REFERENCE

ARTICLE V · TERMINATION FOR PROMISE-FAILURE

“If any one of the Five Promises slips materially during the term of the listing agreement, the seller may terminate the agreement on the same business day with no kill fee, no listing-back-charge, and no contestation by Lopez & Lopez REALTORS®. The right-fit clause is incorporated by reference into every LPR listing agreement.”

FOR LOPEZ & LOPEZ

Tyler Lopez

(520) 462-6023 · owner@mlslisting.net

ASSOCIATE BROKER

Tana Lopez

Long Realty agency 76

PROMISE 05 · 24-HOUR CALLBACK

Every call returned. Every time. Inside 24 hours.

The simplest promise on the list and the one most agents miss. Tyler personally returns every call within 24 hours. Tana and Kember are the backup stack if a personal situation prevents a same-day return.

PROMISE 05

24-hour callback

Tyler personally returns every call within 24 hours. Tana is backup if a personal situation prevents a same-day return.

EVIDENCE · 24-HOUR CALLBACK STACK

Three-tier callback stack. No call lands in a black hole.

Primary

Tyler Lopez

< 24 hours · every call, every time

Backup 1

Tana Lopez · associate broker

same business day if Tyler is unavailable

Backup 2

Kember Switzer · listing operations

inside 24 hours if both Tyler and Tana are out

If you ever cannot reach Tyler within 24 hours, escalate to broker@mlslisting.net.

SECTION 07 · HOW WE AUDIT OURSELVES

The promises are the test. The audit is how we run the test.

Every page of every brief is generated against a single state file. A 19-gate listing audit runs before any client send. Zero P0 issues mandatory. The audit report is available to you on request: same standard internal and external.

P0 = blockingP1 = warn before sendP2 = log + ship0 P0 mandatory

CONCLUSION

These are commitments. The test runs every day.

Five promises. One audit loop. One kill-clause that makes the listing agreement worth signing. If any one of these slips materially, the right-fit clause activates and the listing exits clean.

(520) 462-6023 owner@mlslisting.net Back to brief Two paths →

Tyler Lopez · (520) 462-6023 · owner@mlslisting.net